Recent Articles
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#379 Return to Analog: On Organizational Tools
Chris and Gina share their analog tools for staying organized
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#376 Building a House: On Navigating Change
Chris and Gina discuss why change is hard and share tips on how to make it easier
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3 Red Flags in Client Services Inspired by Bernie Madoff
On the cult of personality, lack of transparency, and low-quality artifacts.
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#374 Bridging the Gap: On Including IT Teams Early
Chris and Gina on the importance of collaborating with your IT team from the beginning
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#373 Genie: On the Disney Mobile App
Chris and Gina on navigating Disney World through the My Disney Experience App
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#372 Lightbulb Moment: On Why Rework Isn’t a Waste
On how to transform rework from a pain point into an opportunity
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#371 Focusing Your Energy: On Prioritizing and Setting Boundaries as a Leader
Chris and Gina on finding sustainable ways to manage busy workloads
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#370 The Case Against I-Told-You-Sos: On Accountability
Chris and Gina on building accountability culture at work
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#369 On Trust: The Backbone of Client Services Relationships
Dissecting the Bernie Madoff docuseries for lessons on trust in working relationships
