Our Mission and Values

Think
Independently

We’re not dogmatic about any one methodology or technology. We do whatever’s needed to solve the problem at hand.

Drive with
Design

We care about the overall product and user experience above all. Design is not what it looks like, it’s how it works. We don’t use technology for technology’s sake — we use it to power the best user experience.

Excel at
Our Crafts

We’re passionate and forward-looking about what we do. We’re constantly learning and growing individually and with each other. As practitioners, we are always looking to apply what we learn to our craft.

Create an
Enriching Culture

We create a culture of collaboration and growth across disciplines. We approach challenges with a growth mindset. We constantly build our skills and support and learn from one another, regardless of geographical location, department, level, title, background, or identity.

Call It
Like It Is

We don’t obfuscate or use jargon. We speak in plain English and always give our best advice, even if that advice is to work with someone else.

Let Ethics
Guide

We don’t deceive our clients. We don’t overcharge for our services or pad our hours. We’re accountable, transparent, and honest in our dealings.

Empower Others
Who Use Our Work

We deliver software platforms that give our clients and their customers more power and control over their world. We don’t structure our engagements to make our clients dependent on us indefinitely.

Create Positive
Change

We measure success in terms of impact: on the world at large, on our clients’ world, and on their constituents’ worlds. We immerse ourselves in the problem at hand to deliver innovative solutions that drive digital transformation.

We are
professional.

Be punctual, prepared, polite, and patient.

We work across
disciplines.

A great product is inherently interdisciplinary. Look for feedback and ideas from the entire company.

We trust each other to do great work.

Offer support, not supervision. Smart people with clear goals get the job done.

We are always learning and growing as professionals.

Create a culture of curiosity, continuous learning, and professional development. Share what you know with each other.

We believe in sustainability and work-life balance.

You have a life of your own, and responsibilities outside of your job. When you have life or family obligations, or when things happen out of your control, let us know and go deal with them.

We support a hybrid
working environment.

We value the input and contributions of our in-office and remote team members alike.

We offer and accept critique on the work we do and the way we do it.

Offer clear and specific feedback with respect and context. Critique the work, not the person. Openly accept critique.

We accept
apologies.

Create a culture of curiosity, continuous learning, and professional development. Share what you know with each other.

We act as part
of a network.

Promote our clients. Promote community members. Promote people who need a job. Promote the work of your coworkers. Support people who need some help. Offer our space for events. Openly and freely share skills and expertise.

We support a hybrid
working environment.

Share your work and process with the strategy, design, and development communities. Share not just what you’re doing but the mistakes you’ve made and what you’ve learned. Wherever possible and practical, open-source code, design process, and products.

We all contribute to
Postlight’s voice.

Trust each other to have common sense about how we represent Postlight. Use your regular voice in public. Speak freely. However, be mindful that your public voice and public actions can be connected to the company. Don’t unilaterally speak for the company — speak for yourself.

We seek to empower
people.

Do no harm. Protect people’s data and their time, and be mindful that even well-intentioned products can create unforeseen consequences. Build things that give people more control over their lives—or that delight them and bring them joy.