Tagged
UX
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Enhancing the Guest Experience for a Global Leisure Brand
Partnering with Carnival Corporation to reimagine software across 100 cruise ships.
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![The top half of a person's face fills the screen. She wears glasses that have loading symbols across them. She is surrounded by error messages.]()
What My Mom Taught Me About Technology
The software industry has a user experience crisis on our hands.
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![Blue background with digital art of a horseback rider on a horse with the back half of the horse being cut off and pixelated.]()
There’s No Good Customer Experience When Your Internal Systems Are a Mess
Don’t neglect back office interfaces when thinking about CX.
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![Person at work contorting through hoops from their office chair to their computer.]()
Making the Case for Cognitive Ergonomics
An easy-to-use enterprise software system is as valuable as ergonomic equipment.
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Start With the System
Designing for digital transformation begins with a deep dive.
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I Tried 150 Apps to Stay Relevant as a Product Manager
Great software is a byproduct of its creator’s experience, inspiration, and creativity.
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#198 User Friendly: A History
We discuss the evolution of user friendly tech with Cliff Kuang and Robert Fabricant
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Introducing Yap, from Postlight Labs
Chat without the chat log, just like real life
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Making the Case for Accessibility
Why and when accessibility matters in digital products.
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