Tagged
Problem Solving
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The PM and the Rock Climber
Learning from an unexpected symbiotic relationship.
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Reduce the Risk of Getting It Wrong
Lessons from fridge failures.
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Three Ways to Be the Thermostat
Great leaders set the temperature, especially when stress is high.
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“What Do You Think of Our Platform?”
How to generate a holistic evaluation of a large, entrenched platform.
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Cynefin Framework: A Tool for Better Design
Free your design thinking and focus on the novel problems.
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Why Are Health Insurance Websites So Bad?
Three completely preventable examples and how to fix them.
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Functional in the Face of Anxiety
Postlight’s new CEO reflects on the anxiety response patterns every leader should know.
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Great Leaders Tell Stories
Persuade, problem-solve, and plot a path forward through storytelling.
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Collaboration Through Pair Design
Two heads are better than one.