Tagged
Client Services
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3 Red Flags in Client Services Inspired by Bernie Madoff
On the cult of personality, lack of transparency, and low-quality artifacts.
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Grow Your Business With Great Software
To achieve business outcomes, create world-class digital experiences.
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3 User Testing Myths Debunked
Talking to users uncovers product insights — every single time.
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#293 Relationship First, Software Second: On Agency Product Management
Postlight’s product management team on helping clients determine what success looks like
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How to Succeed as a PM at an Agency
Advice for in-house product managers interested in making the switch.
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#283 Friendly Competition: With Robots & Pencils’ Tracey Zimmerman
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#257 Revamping a Famous Monkey: On Mailchimp’s New Developer Space
The Postlight team on working with Mailchimp to transform their developer experience
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#221 Big Red Button: Dealing with Unreasonable Asks
How to respond to urgent and impossible client requests.
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#211 Shared Goals: Paul, Rich, and Gina on Statements of Work
Paul, Rich and Gina chat about Postlight’s unique approach to statements of work (SOWs)
