Recent Articles
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![Blue background with digital art of a horseback rider on a horse with the back half of the horse being cut off and pixelated.]()
There’s No Good Customer Experience When Your Internal Systems Are a Mess
Don’t neglect back office interfaces when thinking about CX.
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#365 The S-word: On Why Sales Doesn’t Have to Be a Bad Word
Chris and Michael on how you can turn sales into a positive and collaborative experience
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![An image with screenshots of three Nexstar news websites' frontpages using the new Postlight designs.]()
Reimagining Nexstar’s Television News Websites
Building a modern design to scale across any device.
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#364 Speedboat vs. Tanker: On Thinking Like a Startup at a Big Company
Chris and Gina on how to foster an entrepreneurial spirit within a big org
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![A yellow background that has 5 buttons in the middle, the 4 on the right blue with red play, pause, stop, and fast forward signs on them. The fifth one on the far left is red with a blue rewind sign.]()
No One Wants to Waste Time on Rework
But what if it’s not actually a waste?
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#363 Reduce the Risk of Getting It Wrong: On Solving the Right Problem
Natalie Kurz explains how a fridge-buying disaster led to insights into product research a
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![Compilation of featured images from Postlight articles from 2022]()
The Best of Postlight in 2022
A roundup of this year’s best articles, podcast episodes, labs, and case studies.
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#362 Leader Lab: Leveling Up Your Soft Skills
The Postlight team deconstructs Harvard Business Publishing’s new Leader Lab tool with Lau
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![A giant ribbon shape stretches across the screen. It is full of symbols such as hashtags, hearts, and more. There are also human figures amongst the various shapes.]()
Best of “Today I Learned” in 2022
A roundup of tidbits and useful tips from Postlight’s #TIL Slack channel.
